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  • What do I do if I received a defective order?
    At ThE KiD in the STORM great care goes into in the packaging of items, but if you do receive a defective order then you will be able to mail it back, and after assessing the return item a refund will be processed. For more information visit the Return Policy page.
  • How do I contact your company if my question isn’t answered here?
    The most easiest and effecient way to contact is through email (
  • How can I care for my item?
    There is a page titled Care Instructions under the shop menu that describes how to care for your item. In addition, care instructions will be sent with the item in its shipping.
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